Orders with more than 50 items may not be eligible for flat rate shipping. 
*$6.99 Flat Rate Standard Shipping & Handling is available for orders exceeding $50.00 in merchandise value shipping to the contiguous United States, APO/FPO or PO Box destinations. Orders with a merchandise subtotal of $50.00 or less will be assessed a shipping & handling surcharge.

Not all services are available for all destinations. Available service options will be displayed at checkout.

Delivery to PO Boxes may take 3-8 business days and to APO/FPO addresses may take up to 30 business days. Orders are not processed on federal holidays.

Orders with upgraded shipping & handling services are subject to verification. Orders with more than 50 items may not be eligible. Upgraded orders placed after 2 p.m. ET Monday - Friday will not be processed until the following business day. Saturday delivery is not available.

* Delivery to PO Boxes may take up to 30 business days. Orders with a merchandise subtotal of $25.00 or less will be assessed a $4.00 shipping & handling surcharge (to be billed via invoice). Not all services are available for all destinations. Available service options will be displayed at checkout.

Orders with a merchandise subtotal of $50 or less will be assessed a shipping & handling surcharge. Not all services are available for all destinations. Available service options will be displayed at checkout.

ADDITIONAL SHIPPING GUIDELINES

Delivery Estimates are based on two factors: order processing time and time in transit. In Stock items will be shipped once the item is located, your payment is approved, and the receiving address is verified. For most orders, this process begins once your online order has been submitted. Depending on the time you place your order, the order process might not start until the following business day. Business days are Monday-Friday, excluding United States federal holidays. During peak periods you may experience longer than average order processing time.

Whole Body Plus will determine the most efficient method of delivery based on your shipping address.

Shipping & handling is a taxable service.

Certain beauty products are not eligible to be shipped to PO Boxes, APO/FPO, Alaska, Hawaii, Canada or US Territories.

Using a freight forwarder to ship items internationally may result in issues not covered by Whole Body Plus. If you use a package forwarding service to ship your order outside of the United States, then we consider their U.S. address to be the destination for your order. Our responsibility for loss or damage to your order ends once it reaches that address safely. We will not provide a replacement or refund for any items or packages delivered to you from a freight forwarder. You should refuse any items or packages that arrive damaged and instruct freight forwarders to do the same. Any items lost after delivery to you or the freight forwarder will be your responsibility.

How to Burn a Candle Safely

We want to make sure that all of our customers are happy and that involves keeping them safe too. Before using a candle, please read the candle safety information below.

• Never leave a burning candle unattended.
• Never burn a candle on or near anything that might catch fire.
• Keep candles out of the reach of children and pets.

Before lighting

• Trim the wick to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning, dripping or flaring.
• Always use a candleholder specifically designed for candle use. It should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
• Burn candles in a well-ventilated room.
• Place the candleholder on a stable, heat-resistant surface. This will also help prevent possible heat damage to counters and table surfaces and prevent glass containers from cracking or breaking.
• Keep the wax pool clear of wick trimmings, matches and debris at all times.
• Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning, sooting, and excessive dripping.
• Follow the manufacturer’s recommendations on burn time and proper use.

While burning

• Never touch or move a burning candle. Never move a votive or container candle when the wax is liquefied.
• Don’t burn a candle all the way down. For a margin of safety, discontinue burning a candle when 2 inches of wax remains (1/2 inch if in a container).
• Place burning candles at least three inches apart from one another. This is to make sure they don’t melt one another, or create their own drafts that will cause the candles to burn improperly.
• Extinguish a candle if the flame becomes too high or flickers repeatedly. Let the candle cool, trim the wick, and check for unwanted drafts before re-lighting.
• Always keep the candle within your sight. If you are going to leave the room, be sure to first blow out all candles.
• Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.
• Never use a candle as a night light.
• Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure. Never use a candle during a power outage to look for things in a closet, or when fueling equipment – such as a lantern or kerosene heater.
• Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
• Keep candles out of the reach of children and pets. Do not place lighted candles where they can be knocked over by children, pets or anyone else.

When extinguishing

• Use a candle snuffer to extinguish a candle. It’s the safest way to prevent hot wax from splattering.
• Never use water to extinguish a candle. Water can cause the hot wax to splatter and might break a glass container.
• Make sure the candle is completely out and the wick ember is no longer glowing before leaving the room.
• Don’t touch or move the candle until it has completely cooled.
• Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.

Further information

To download a complete list of candle fire safety rules please visit the following document provided by the National Candle Association.

Allergies and reactions

• Whole Body Plus keeps all safety data sheets on record. You may send an email to info@wholebodyplus.com to request a copy.
• If you regularly suffer from allergies please read all relevant information before purchasing or burning a candle(s).
• If you have an allergic reaction, injury or accident seek relevant medical advice ASAP.